When you choose a doctor, an occupational therapist, a dentist or a chiropractor who offers services in French, you are supporting the use of French. It’s your choice!
But what about your language rights when you request services in French at a federal of provincial government service counter? When you are not happy with the services you receive, services you are entitled, it’s important to say so.
It’s your choice and your right! But if you don’t take the time to file a complaint, no one will know.
How to file a complaint over the lack of French-language services
To file a complaint over a lack of services in French from a provincial government office in a provincially-designated area, you need to contact the Office of the French Language Services Commissioner.
Office of the French Language Services Commissioner
800 Bay Street, Suite 402
Toronto ON M5S 3A9
Phone: 1 866 246-5262 or 416 847-1515
TTY (teletypewriter): 416 640-0093
Fax: 416 847-1520
You may file a complaint at any time, regardless of the circumstances, if you feel that your right to be served in French has not been respected.